Import contacts from CSV or Excel

The "Import contacts" wizard walks you through 5 steps. It accepts CSV or XLSX files up to 10 MB and a maximum of 50,000 rows.

1. 1Upload the file: drag it in or pick it from your computer.
2. 2Map the columns: detection is automatic. Email is required; assign first name, last name, phone, or custom fields, and use "Skip column" for the rest.
3. 3Configure the import options.
4. 4Review the final summary before confirming.
5. 5Start processing and follow the progress on screen.

• "Update existing contacts": fills in empty fields on contacts that already exist, without overwriting their data.
• "Mark consent for imported contacts": records consent on every contact in the file.
• "Apply tags to all imported contacts": tags the whole batch in one step.

When it finishes, you see how many contacts were inserted, how many were updated, and which ones failed. "Download errors.csv" gives you the problem rows so you can fix them and retry the import.